TERMS AND CONDITIONS
Welcome to Divalin. These Terms and Conditions (“Terms”) govern your use of our website, mobile applications, and services. By accessing or purchasing from our platform, you agree to be bound by these Terms.
1. CORPORATE INFORMATION
This website and associated mobile applications are operated by DIVALIN PRIVATE LIMITED (“Company,” “We,” “Us,” or “Our”), a private limited company incorporated under the Companies Act, 2013.
• Corporate Identity Number (CIN): U47912PB2025PTC065650
• GST Registration Number: 03AAMCD0094L1ZK
• Registered Office: F-361 INDL AREA, PH-8 B, Chandigarh Sector 59, S.A.S. Nagar (Mohali), Rupnagar – 160059, Punjab, India.
2. SCOPE OF SERVICES
In accordance with our Memorandum of Association, we operate as an e-commerce retail platform. Our services include:
• The retail trading, buying, and selling of consumer goods including apparel, fashion, footwear, and accessories.
• The operation of online marketplaces and mobile applications to facilitate electronic trade.
• Logistics, warehousing, and delivery fulfillment services.
3. ELIGIBILITY
By using this platform, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. We reserve the right to terminate your membership and refuse to provide you with access to the platform if we discover that you are under the age of 18.
4. PRODUCT INFORMATION AND PRICING
• Accuracy: We strive to ensure that product descriptions, images, and specifications (e.g., size, color, material) are accurate. However, we do not warrant that the product descriptions or other content are error-free.
• Pricing: Prices for items are listed in Indian Rupees (INR) and are subject to change without notice.
• Taxes: All prices are inclusive of applicable Goods and Services Tax (GST), unless stated otherwise.
5. PAYMENTS
We offer multiple payment options to facilitate your transactions, including credit/debit cards, net banking, and digital wallets.
• You agree to provide correct and accurate financial information.
• We use secure third-party payment gateways to process transactions. We do not store your full banking passwords or PINs on our servers.
6. SHIPPING AND DELIVERY
• Logistics: We utilize third-party logistics partners and our own supply chain management systems to deliver products to you.
• Timeline: Estimated delivery times are provided at checkout. While we aim to deliver on time, we are not liable for delays caused by logistics partners or force majeure events.
7. CANCELLATIONS, RETURNS, AND REFUNDS
Your rights regarding order cancellation and product returns are governed by our Refund and Return Policy.
• Generally, customers may cancel orders before dispatch.
• Returns are accepted for defective or incorrect items within the stipulated return window, provided the items are unused and tags are intact.
• Refunds are processed to the original method of payment.
8. INTELLECTUAL PROPERTY
All content included on this platform, such as text, graphics, logos, button icons, images, and software, is the property of DIVALIN PRIVATE LIMITED or its content suppliers. Unauthorized use of our catalog or brand materials is strictly prohibited.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, DIVALIN PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising out of:
• The use or inability to use our services.
• Unauthorized access to or alteration of your transmissions or data.
• Any other matter relating to the service.
10. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and constructed in accordance with the laws of India. Any disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mohali, Punjab, irrespective of your location.
11. CONTACT INFORMATION
For any queries, grievances, or legal notices, please contact us at:
Contact Information
Phone: +91 9903341702
Email: divalin.private.limited@gmail.com
Address: F-361 INDL AREA, PH-8 B,
Chandigarh Sector 59, S.A.S.Nagar (Mohali),
Rupnagar – 160059, Punjab, India.