PRIVACY POLICY
DIVALIN PRIVATE LIMITED (“Divalin,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our products and services.
By accessing our platforms, you consent to the data practices described in this policy.
1. COMPANY INFORMATION
This platform is operated by DIVALIN PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, with its registered office and principal place of business located at:
F-361 INDL AREA, PH-8 B, Chandigarh Sector 59, S.A.S. Nagar (Mohali), Rupnagar – 160059, Punjab, India.,
2. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”) to facilitate the sale and delivery of our products (apparel, fashion, footwear, etc.).
A. Information You Provide to Us
• Personal Identity: Name, email address, phone number, and shipping address.
• Transaction Data: Billing address and payment confirmation details. Note: We utilize secure third-party payment gateways and digital wallets. We do not store your complete credit/debit card numbers on our servers.
• Account Profile: Username, password, and preferences set within our mobile application or website.
B. Information We Collect Automatically When you access our e-commerce platforms or mobile applications, we may automatically collect:
• Device Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on the site, and clickstream data.
3. HOW WE USE YOUR INFORMATION
We use the collected data for specific business purposes authorized by our company objectives,:
• Order Fulfillment: To process transactions, manage payments, and arrange for the warehousing, packaging, and logistics required to deliver your goods.
• Service Improvement: To maintain and optimize our e-commerce platforms, online portals, and mobile applications.
• Marketing & Communication: To send you updates, promotional offers, and brand development materials, provided you have opted in.
• Customer Support: To respond to your inquiries regarding orders, returns, or technical issues.
4. SHARING OF INFORMATION
We do not sell your personal information. However, we may share your data with the following third parties to facilitate our operations:
• Logistics & Delivery Partners: To fulfill the delivery of goods to your doorstep, we share necessary shipping details with supply chain management providers.
• Payment Processors: To facilitate secure electronic transactions via payment gateways and digital wallets.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your Personal Information. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. COOKIES AND TRACKING
Our website and mobile applications may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal obligations (such as tax and accounting record-keeping).
8. GOVERNING LAW AND JURISDICTION
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Punjab, India.
9. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Phone: +91 9903341702
Email: divalin.private.limited@gmail.com
Address: F-361 INDL AREA, PH-8 B,
Chandigarh Sector 59, S.A.S.Nagar (Mohali),
Rupnagar – 160059, Punjab, India.